Service FAQ: Answered by Our Northtown Service Center

Even veteran drivers sometimes have questions about service. Too many motorists are hesitant about asking questions related to service. We always encourage people to ask questions about service because knowledgeable drivers enjoy a better, more satisfying ownership experience. To help you build up your knowledge bank, we’ve put together a list of the questions we’re asked most often in our Northtown service center.

What does a blinking check engine light mean?

When drivers contact our New Richmond, WI Jeep® dealership to ask about a blinking check engine light, we tell them the light means their vehicle needs service ASAP. While we can’t diagnose the problem that’s causing the light to blink over the phone, a blinking check engine light is an indication that your vehicle is experiencing a serious, potentially dangerous issue.

Is a static check engine light different from a blinking one?

Yes. Whereas a blinking light means your automobile needs the attention of a professional immediately, a static light is a sign that your vehicle will need some work soon, but not necessarily right away. In either case, an illuminated check engine light is not something you should ignore.

Do you use Mopar parts?

We always use the same parts you’ll find in our Jeep parts center whenever we work on vehicles manufactured by the automakers we proudly represent. If you’re a do-it-yourselfer, we strongly encourage you to do the same.

How can I keep my engine in good shape?

Motorists who visit Bernard’s Northtown Chrysler Dodge Jeep RAM often ask us for some engine care tips. We normally suggest getting their oil changed regularly, making sure their car has enough coolant, and having their engine serviced in keeping with the recommendations in their owner’s manual to drivers who want to maintain their engines in good condition.

Why should I follow my automobile’s routine maintenance schedule?

Keeping up with your car’s routine maintenance schedule can pay off in the short- and long-term. For starters, it can maintain your car’s fuel efficiency and keep you safe on the road. Following that schedule can also prolong your automobile’s working life, preserve your vehicle’s resale value, and minimize the overall service expenses you’ll incur while you still own your car.

Can I save by having my car serviced at your location?

We provide money-saving Jeep service specials on our website that you can redeem in our Jeep service center to lower your out-of-pocket service expenses.