Customer Testimonials

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Google Aug 27, 2026

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Google Aug 15, 2026

Parker and Matthew were tremendously helpful in getting me exactly the car I wanted! Amazing service and great prices! Made this out of state deal smooth and worry free. Car delivered in an enclosed trailerwith a very cheap shipping price and flawless transport and delivery! Thank you Parker and Matthew!

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Google Aug 11, 2026

Parker and the entire team were exceptional from start to finish! Their professionalism, knowledge, and genuine care made the whole car-buying experience smooth, stress-free, and enjoyable. They took the time to understand my needs, answered all my questions, and went above and beyond to make sure I got the perfect vehicle. You can tell they truly care about their customers, not just making a sale. I couldn’t be happier with my new car and the outstanding service I received. Highly recommend Parker and the team to anyone in the market for a new vehicle!

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Google Aug 4, 2026

Our Salesman Chris A was great!! He answered all our questions, showed us exactly what we asked for, and sealed the deal. Matthew our Finance person nailed it! He had all the papers ready. Sign out was a breeze! This was my first experience with Bernard’s, I would recommend them! Thank you for the great customer service.

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Google Jul 20, 2026

You have great service.See you when my parts come in

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Google Jul 13, 2026

Bought a 2024 ram 2500 tradesman last year or so ago now from here and its been an awesome truck and was great price super friendly staff 10/10 👍

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Google Jul 12, 2026

I came to Bernard's after a horrible experience at a large dealer in the Twin Cities. My parents have boughten cars at Bernard's for decades and have always been happy with the service and the cars. I needed an AWD minivan and found the perfect van. It had everything I wanted. I worked with Ken and he held the car for a couple days so I could get there to check it out. I drove it and it was a great deal. Low miles, newer, AWD and room for my family. The price was great when compared to ... Read More

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Google Jul 2, 2026

Another outstanding service job on my Dodge challenger. The guys found a nail in my tire and took care of it. Nail could have wrecked my July 4th weekend. I highly recommend this place. Stack Larson Hudson Wi

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Google Jun 22, 2026

I will continue to come back all thanks to Kevin! Our company Legacy Concrete Coating does business with Kevin & he always goes above & beyond to make things convenient for us. We appreciate you Kevin, you rock!!

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Google Jun 12, 2026

Sam really helped us out today, As soon as we pulled in he listened to our truck hopped under it and knew what was wrong right away. Showed us pictures and gave us updates throughout the day. He got us back up and running so quickly such a big help. We will definitely be back. Wonderful customer service.

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Google Jun 6, 2026

I just got my new car through Bernards, and it was such a simple and easy experience! Everyone there was so friendly. I worked with Sam, Chase and Matthew, and they honestly couldn't have made the whole process any easier. Highly recommend them!

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Google Jun 2, 2026

Wonderful customer service. Their team has gone above and beyond to try to help me.

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Google Jun 1, 2026

I cannot recommend Bernard's car dealership enough! They truly understand how to build lifelong customer loyalty by constantly going above and beyond. A huge shoutout to Chase, who is absolutely excellent at what he does. He doesn’t just focus on making a sale; he genuinely cares about building real, lasting relationships with his clients. The entire team makes you feel valued and supported every step of the way. If you want a dealership that treats you like family and delivers top-tier service, go see Chase at Bernard's!

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Google May 10, 2026

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Google May 9, 2026

Bernards is top notch. We got our oil changed, tires rotated and they fixed a slow leak in the tire. I was out within an hour. Can't say enough good things about their sales staff nd the service department!!

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Google May 1, 2026

I am beyond grateful to John George, Parker Olson and the entire staff at Bernard’s. I recently purchased a used Chevy Silverado and traded in our minivan. They treated my wife, kids and I like family. I strongly recommend anyone to give the staff at Bernard’s the opportunity to find the best fit for you without the pressure and red tape you get from other dealerships. Thank you again.

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Google Apr 24, 2026

Amazing people! Recommend!

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Google Apr 23, 2026

Excellent service department

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Google Apr 22, 2026

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Google Apr 22, 2026

Update: After posting my original review I received a call from Zach at Bernards. He assured me that the repairs needed will be covered, whether through the warranty, or by Bernard's! I can't tell you how grateful I am for this follow up. Our family has purchased a few cars at Bernard's and the sales experience is always very pleasant, no pressure, just making sure to help us get the vehicle that worked best for us at the time. After this I can say without reservation that I will be going to Bernard's for any future ... Read More

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Google Apr 11, 2026

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Google Apr 10, 2026

Bernard’s is everything you want in a car dealership—no pressure, small‑town friendly, and genuinely helpful. I bought my truck about a month ago, and they’ve been fantastic both during and after the sale. Mark was amazing to work with, as was everyone we met. He even stayed late for us and was always helpful over the phone, no matter the time of day. Little things mattered too—great snacks and popcorn, which sounds small but stood out after visiting other dealerships that didn’t even offer a drink. If I had to give one “con,” it’... Read More

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Google Apr 6, 2026

Everyone i ran into here was very pleasant and helpful asked if they could help in anyway. I recommend going here for a vehicle no pressure what so ever! Great people! Thanks again Mark for everything!

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Google Mar 12, 2026

Chase was the best to work with. He really listened to what we needed and never pushed us toward one vehicle or another—we got to pick exactly what we wanted. Matthew was amazing as well. We had a price point we needed to stay within, and they made it happen. We ended up getting my wife a 2023 Jeep Grand Cherokee and the whole process was easy and smooth. We will definitely be purchasing from Bernard’s again!

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Google Mar 10, 2026

5 stars is just not enough. Working with this dealership, despite some vehicle issues, has been a pleasure. I have been to many dealerships and this one stands out. Their communication is top notch and hospitality is unmatched. Thank you to all of the employees at Bernard’s!

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Google Feb 27, 2026

I recently purchased a used 2023 Ram from Chase and the experience was amazing! Chase was very approachable, kind and super knowledgeable. I loved that Chase wasn’t pushy and truly cared about finding a vehicle that would be the best fit for me! The overall purchase process was seamless and faster than expected. In addition, the price was extremely fair. 🙂 I will definitely be buying my next vehicle from Chase !

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Google Feb 5, 2026

Just have to give a quick shout out to Ethan, the Parts Manager, here at Bernard's Dodge. I won't go into great detail, but through him, I was able to witness something I would ascribe to being truly a miracle and watched God work through his good deeds, humble smile and I cannot say thank you enough for what you did today! Whoever his boss is, this guy is someone you need to hang onto at all costs!

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Google Jan 30, 2026

Worth visit

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Google Jan 27, 2026

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Google Jan 27, 2026

I can’t say enough good things about Bernard’s. Yesterday morning my car started having issues. I spent hours calling multiple dealerships trying to get an appointment and a loaner vehicle, and every place told me they were fully booked and couldn’t help. I’ve been a customer at Bernard’s since 2018, and although I didn’t call them first because I was out of town and there were closer options, I eventually reached out. From the moment I spoke with them, the difference was clear. While they weren’t initially sure a loaner would be available, I ... Read More

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Google Jan 17, 2026

I worked with Chase and he set me up! Super friendly and flexible with our price and needs. I'll be going to him for all future purchases!

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Google Jan 17, 2026

I had the best experience buying from my man Chase Paulson! Very personable guy!

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Google Jan 17, 2026

Another great experience at Bernard’s with Chase as our salesman! This is our fourth vehicle purchase with him, and we keep coming back because he’s honest, knowledgeable, and truly genuine. There’s never any pressure—just transparency, integrity, and care for what’s best for our family. Chase makes the process smooth and stress-free every time. Highly recommend!

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Google Jan 16, 2026

CHASE PAULSON IS THE VERY BEST SALES REP I'VE EVER MET. HE KNOWS THE PRODUCT AND IS A SUPER PERSON. 5 STAR/ ABSOLUTELY 💯

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Google Jan 16, 2026

Have bought 6 vehicles from Chase and it’s always a great experience. Have recommended friends and family to him as well. Car number 7 is about a year out and these guys will continue to get my business.

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Google Dec 31, 2025

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Google Dec 14, 2025

My father bought all his vehicles here for at least 30 years. I recently was in the market for a new vehicle and gave them a try and I’m glad I did. Mark was fantastic to work with in the purchase of a new vehicle as was everyone I interacted with. I highly recommend this dealership to anyone in the market for a a Dodge, Jeep, or Ram vehicle.

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Google Dec 4, 2025

I recently (11/29/25) purchased a new Ram truck from Bernard's, and the experience was outstanding from start to finish. Ken Jenderny was my salesman, and he made the entire process straightforward and hassle-free. What stood out most was the no-nonsense approach. Ken was knowledgeable, professional, and genuinely focused on providing me with matter-of-fact information on the truck I wanted to purchase rather than pushing unnecessary add-ons or playing pricing games. Additionally, they were more than fair with my trade-in value, especially when compared to nearby competitors. Ken answered all my questions thoroughly and made sure I understood exactly what I ... Read More

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Google Nov 30, 2025

This was my second time working with Mark Flatten at Bernard’s, and he continues to exceed every expectation. Mark stepped up in every way—handling all my requests, coordinating details, and making sure a surprise 50th birthday gift came together flawlessly. The entire purchase process was quick, smooth, and completely stress-free. His customer-first mindset and ability to make things happen are unmatched. I’ll absolutely keep coming back to Mark and Bernard’s for future vehicle purchases. Truly outstanding experience! Thanks Mark and Team Bernard’s

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Google Oct 10, 2025

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Google Oct 4, 2025

The Best Dealership I've ever bought a vehicle from. Chase was my salesman whom helped me from the start todate. This Dealership takes great care of there customers also after the purchase surprised with a Ram Hat to.

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Google Sep 29, 2025

We drove 1hr 30min to this specific dodge dealership from our home town of Elk River to pick up the 2025 dodge hornet. The service here was better than I have ever expected a dealership to treat its clients. They greeted me with a firm handshake and a determination to find me the best deal for my vehicle. I would say they made the drive worth it.

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Google Sep 24, 2025

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Google Sep 20, 2025

Everyone was very helpful and friendly.

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Google Sep 18, 2025

I spent twenty years in the automotive industry and have established connections with many dealers and friends who are salespeople. After leaving the business, I've purchased two vehicles, both from Bernards. When someone asks me for help when seeking a new car, I always send them to the same place. Why? Because Bernards does business the right way! Thank you, Fleets, Jay, Nick, Mike, and everyone at Bernards for stepping up and doing the right thing after my warranty company would not. Now I have another story to tell when asked where someone should purchase their next vehicle!

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DealerRater Sep 18, 2025

I spent twenty years in the automotive industry and have established connections with many dealers and friends who are salespeople. After leaving the business, I've purchased two vehicles, both from Bernards. When someone asks me for help when seeking a new car, I always send them to the same place. Why? Because Bernards does business the right way! Thank you, Fleets, Jay, Nick, Mike, and everyone at Bernards for stepping up and doing the right thing after my warranty company would not. Now I have another story to tell when asked where someone should purchase their next vehicle!

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Google Sep 3, 2025

I stopped at Bernard’s one day back in May when I had a little time to kill, just to look at and test drive a Jeep Grand Cherokee. I wasn’t really in the market for a new car, but I’ve always loved the newer body style and wanted to see if it might be a contender down the road. When I arrived, I was greeted by Chase, and I immediately told him I was only looking—not buying. He treated me with the same kindness and attention as if I had been ready to sign paperwork right ... Read More

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Google Aug 27, 2025

Great people to work with!

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Google Aug 23, 2025

Just the best experience you could ask for.. thanks Chase and team!!

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Google Aug 20, 2025

Great place for a quick oil change or anything else service related. Mason in the service department is super nice and helpful!

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Google Aug 12, 2025

Always friendly with every visit I've had with them.

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Google Jul 30, 2025

We were visiting Wisconsin/Minnesota area from Washington State for a 4 night state . Had a problem with our truck .They were able to have it towed at their service shop and gave us a car to use to get us back to our campground at no charge . They had our truck ready by the end of the next day so we can get back on the road

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Google Jul 30, 2025

Mark has always been over the top friendly with great service behind that

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Google Jul 28, 2025

After my impatience not paying attention. traveling cross usa called several shops all was week out for repair. BERNARD was able get truck in on next day. Complete the repair Put us back on road Look foward next year have them do some upgrades to truck. GREEN DOSENT MEAN DIESEL

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Google Jul 2, 2025

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Google Jun 18, 2025

I purchased a 2022 Ram 1500 a while back from Bernard's. I'd been looking at a lot of dealers. Some were good. One was downright unscrupulous. But from the moment I walked in the door at Bernard's and was warmly greeted by the owner (who humbly didn't even identify himself as the owner), Bernard's appeared to be different. The purchase and the service I've received since then has been nothing short of exceptional. From the sales staff (I worked with Mark Flatton), to financing, to the service department--all have been top notch. The atmosphere at Bernard'... Read More

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Google Jun 17, 2025

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Google Jun 15, 2025

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Google May 25, 2025

My husband and I worked with Parker(sales) & Matthew(financial) during our process at looking for a replacement vehicle for our family. Parker was very kind, easy to work with, had good communication, and allowed me to ask all the questions when searching for our Jeep! (We upgraded from a 2006 and I may be young, but there are lots of new buttons!) Matthew was great at explaining all the things finance wise (warranties, packages, add-ons) as well as making it an easy going process, we did not feel pressured during any of time working with them- we were given ... Read More

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Google Apr 9, 2025

Would recommend Chase at Bernards to anyone looking to buy a new car! Very nice low pressure environment and great customer service!

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Google Mar 30, 2025

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Google Mar 28, 2025

After a deer accident I was in need of a vehicle, and Bernard’s Northtown offered quick and polite service. They were attentive to my needs and made the process enjoyable and easy. I recently returned for my first oil change with the vehicle, and was again given fantastic service. Bernard’s is a great asset for our community!

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Google Mar 27, 2025

Mark and his staff were a pleasure to work with regarding my new Jeep purchase. Their professionalism was second to none and I look forward to working with Bernards for all my Jeep service needs. Thanks to all for providing a great no pressure experience which is rare nowadays

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Google Mar 24, 2025

5 stars is not enough. This is the best dealership around. Our daughter bought her first car from them on 03/22/25 and the experience was amazing. This was our 5th car from Bernard's, but first time buying used. Everything was the same as buying new. You can not beat this team for customer service, price and warranty. We recommend Bernard's to everyone and will always come back!

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Google Mar 19, 2025

Scheduled service the night before, had me in and out in 45 min. Great staff, great work. Well done!

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Google Mar 8, 2025

Chase made my car buying experience quick and easy. He helped me stay within in my budget and was responsive and attentive to what I was looking for! I’d 10/10 recommend.

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Google Mar 5, 2025

Ken was amazing to work with and the whole dealership treated us well. We love our new Laramie!

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Google Mar 5, 2025

After welcoming our second child, we needed our vehicle to grow, just like our family! Once I knew what I was looking for, I reached out to Chase. He was able to find me a beautiful Jeep Grand Cherokee Limited Long that checked all of my boxes, but kept my current payment similar. There was no pressure to spend more, or buy new. He gave me all the time I needed with my decision and in the end, we came home with the perfect vehicle for our family. Chase is not only a great salesperson, but has great character. I ... Read More

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Google Feb 12, 2025

They are beyond amazing! I have never had a bad experience with anyone here and the service staff are amazing as well! A great place to buy and service your vehicle.

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Google Feb 6, 2025

I have bought several vehicles from them and they treat you right. Great customer service, great staff, great management and owners. You should buy from them!

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Google Jan 30, 2025

I have a 2019 Ram 3500 Dually Limited. I have used two other Dodge dealers in the area, and I can say based on experience, that the service at Bernard's is better and more professional then the others I have gone to. I am very happy with the service and take every chance I get to recommend them to others.

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Google Jan 4, 2025

Great vehicle buying experience!

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DealerRater Dec 5, 2024

Took our 2017 Jeep Grand Cherokee in for a transmission issue, which was determined to be a failure requiring a replacement transmission under warranty. While we were disappointed with the news, they were thorough in their customer service at the beginning, middle, and end of the process which took about three weeks to source parts and complete the work. A complementary loaner was provided. We purchased the Jeep there in 2019 and with this issue they took care of, and other visits there, I have confidence in their abilities and their genuine interest in doing all that is possible to ensure their ... Read More

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Google Nov 25, 2024

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Google Oct 25, 2024

By far the best Dodge dealership I’ve ever been to! Every time I’ve come in for service work, Nick has been outstanding and extremely helpful. I will continue only going to this dealership as they’re very fair and do great work!

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Google Oct 14, 2024

Always very friendly and they listen to my concerns.

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Google Sep 7, 2024

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Google Aug 21, 2024

Great service, they got back to me right away with a quote to put in a transmission & cooler that I supplied. They also finished it in one day! 100% recommend!

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DealerRater Aug 12, 2024

Exceptional Service and a Smooth Purchase Experience! I recently had the pleasure of purchasing my new challenger from Bernard's Chrysler Dodge Jeep Ram, and I can confidently say it was one of the best car-buying experiences I've ever had! I was led there by God and it was definitely the right atmosphere for me to feel safe and secure in making a purchase from people who truly care about others. From the moment I walked in, the staff was welcoming and attentive. My sales representative, Chase Paulson, was incredibly knowledgeable and took the time to understand my needs ... Read More

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Google Jul 28, 2024

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Google Jun 14, 2024

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Google Jun 13, 2024

We’ve worked with Bernard’s several times now and each times we are so impressed by their impeccable customer service. They make the entire process of buying a vehicle effortless and truly strive to find the best deal for you. Chase and Matt are excellent at what they do and always eager to help you get into a vehicle that meets your needs for the season of life you’re in.

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Google Jun 3, 2024

I recently purchased my 2nd Grand Cherokee from Bernard's, and the buying and ownership experiences have been outstanding! Chase is extremely helpful and goes the extra mile to make the process enjoyable and ensure complete satisfaction. Matthew in Finance was also great to work with. Highly recommended!

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Google May 30, 2024

5 stars are not enough for this place!! Got a flat tire over the weekend and called to several places trying to get my car in before I called here. The service department and Part department were amazing to work with!! They were able to get me in and get a tire put on that day! They didnt try to upsell me on anything that i didnt need and understood that I was only trying to get my car back as I live in Eau Claire and it important i got it back ASAP. They were super friendly and super helpful. ... Read More

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Google May 30, 2024

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Google May 21, 2024

This year, I bought a new Jeep and a new Pacifica. They really do a good job here, making you feel like you belong. I had a lot of questions and can be kinda hard, but they handled it all like professionals. Mark is a really great guy. The financing lady is so fun as well. Oh, then I found the oil change packages are exceptional and I got my boss to buy them for the work vehicles. I'm glad Bernards is still in our community setting the standard.

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Google May 15, 2024

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Google May 13, 2024

Great bunch of guys in and pretty much out

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Google May 2, 2024

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Google Apr 4, 2024

SERVICE MY VEHICLE HERE, WONDERFUL PLACE ALL GOOD

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Google Mar 26, 2024

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Google Mar 16, 2024

Mark, Matt and staff were amazing! It’s a 1.5 drive for us and well worth it! Great dealership! We love our new truck!!

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Google Mar 2, 2024

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Google Mar 1, 2024

Did not end up buying a car from Bernard’s but definitely recommend this dealership! They know how to treat their customers and make them feel welcome as well as not feel pressured or anxious when buying a car. Ken specifically as well as his team did a great job working with me and pricing out vehicles fairly. Would recommend 10/10

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Google Feb 23, 2024

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Google Feb 14, 2024

Nick in sales is always polite and a pleasure work with.

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Google Feb 8, 2024

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Google Feb 5, 2024

I go there for business (dealer to dealer) they have always been very courteous and helpful

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Google Feb 2, 2024

My wife's family has been using Bernard's for more than 30 years, and my experiences with them have been amazing. We are always treated like family, and I know they have gone above and beyond to help us find the best vehicles for our budget. If you are even thinking about checking out some options, call and ask for Chase. He is amazing and will help you find something that you'll love!

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Google Jan 30, 2024

Chase was amazing to work with! He made us feel very comfortable and confident with our purchase. Will definitely recommend him and the bernards team to everyone.


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