Welcome to Bernard's Chrysler Dodge Jeep Ram

I spent twenty years in the automotive industry and have established connections with many dealers and friends who are salespeople. After leaving the business, I've purchased two vehicles, both from Bernards. When someone asks me for help when seeking a new car, I always send them to the same place. Why? Because Bernards does business the right way! Thank you, Fleets, Jay, Nick, Mike, and everyone at Bernards for stepping up and doing the right thing after my warranty company would not. Now I have another story to tell when asked where someone should purchase their next vehicle!

Took our 2017 Jeep Grand Cherokee in for a transmission issue, which was determined to be a failure requiring a replacement transmission under warranty. While we were disappointed with the news, they were thorough in their customer service at the beginning, middle, and end of the process which took about three weeks to source parts and complete the work. A complementary loaner was provided. We purchased the Jeep there in 2019 and with this issue they took care of, and other visits there, I have confidence in their abilities and their genuine interest in doing all that is possible to ensure their customers return whether for maintenance or for a new/used vehicle when the time comes. Shout out to Adam in service for keeping us informed of the progress while our Jeep was being repaired. Bill B, Chippewa Falls, WI

Exceptional Service and a Smooth Purchase Experience! I recently had the pleasure of purchasing my new challenger from Bernard's Chrysler Dodge Jeep Ram, and I can confidently say it was one of the best car-buying experiences I've ever had! I was led there by God and it was definitely the right atmosphere for me to feel safe and secure in making a purchase from people who truly care about others. From the moment I walked in, the staff was welcoming and attentive. My sales representative, Chase Paulson, was incredibly knowledgeable and took the time to understand my needs and preferences. All members of the staff patiently went through various options and made helpful suggestions without any pressure, which I really appreciated. The dealership had a fantastic selection of vehicles at competitive prices. I was able to test drive my car by myself and I never felt rushed; the staff encouraged me to take my time and choose what felt right for me. Finally, the financing and delivery process was a breeze, and I left the dealership feeling excited about my new car! They even followed up a few days later to ensure I was happy with my purchase and to answer any questions I might have had. Overall, I highly recommend Bernard's to anyone in the market for a new or used car. Excellent service, a wide selection, and a transparent buying process made all the difference. I couldn't be happier with my purchase!

We’ve worked with Bernard’s several times now and each times we are so impressed by their impeccable customer service. They make the entire process of buying a vehicle effortless and truly strive to find the best deal for you. Chase and Matt are excellent at what they do and always eager to help you get into a vehicle that meets your needs for the season of life you’re in.

I recently purchased my 2nd Grand Cherokee from Bernard's, and the buying and ownership experiences have been outstanding! Chase is extremely helpful and goes the extra mile to make the process enjoyable and ensure complete satisfaction. Matthew in Finance was also great to work with. Highly recommended!

5 stars are not enough for this place!! Got a flat tire over the weekend and called to several places trying to get my car in before I called here. The service department and Part department were amazing to work with!! They were able to get me in and get a tire put on that day! They didnt try to upsell me on anything that i didnt need and understood that I was only trying to get my car back as I live in Eau Claire and it important i got it back ASAP. They were super friendly and super helpful. I cant thank them enough! They will definitely be worth the drive whenever I need work done on my car or when im back in the market! Thanks for all the help!

This year, I bought a new Jeep and a new Pacifica. They really do a good job here, making you feel like you belong. I had a lot of questions and can be kinda hard, but they handled it all like professionals. Mark is a really great guy. The financing lady is so fun as well. Oh, then I found the oil change packages are exceptional and I got my boss to buy them for the work vehicles. I'm glad Bernards is still in our community setting the standard.

Great bunch of guys in and pretty much out

SERVICE MY VEHICLE HERE, WONDERFUL PLACE ALL GOOD

Mark, Matt and staff were amazing! It’s a 1.5 drive for us and well worth it! Great dealership! We love our new truck!!

Did not end up buying a car from Bernard’s but definitely recommend this dealership! They know how to treat their customers and make them feel welcome as well as not feel pressured or anxious when buying a car. Ken specifically as well as his team did a great job working with me and pricing out vehicles fairly. Would recommend 10/10

Nick in sales is always polite and a pleasure work with.

I recently had the pleasure of purchasing a Jeep from Bernards and I must say, it was a wonderful experience from start to finish. The staff was incredibly friendly and knowledgeable, and they went out of their way to make sure I found the perfect vehicle for my needs. From the moment I stepped onto the lot, I felt welcomed and comfortable alot like family! Mark Flatten went well out of his way to make the experience one I wont forget, he was patient and attentive, and he really took the time to understand what I was looking for in a vehicle. He never once pressured me into making a decision, and he was always happy to answer any questions I had. When it came time to talk financing, the process was quick and painless. The finance manager, Mathew was transparent about all of my options and helped me find a plan that worked within my budget. He even went the extra mile to make sure I understood everything and felt comfortable with my decision. Overall, I would highly recommend Bernard's to anyone in the market for a new or used car. The staff is top-notch, the selection is great, and the service is exceptional. Thank you to everyone at Bernard's for making my car-buying experience a positive!

Even though I didn’t buy my truck through Bernard’s (ended up finding my truck on east coast), it was not possible without Chase’s help and guidance. For that, Chase has a customer and recommendation for life. I would not hesitate to recommend Chase for any friends, family or my kids in the future. Everything you’d want in a car salesman: no pressure, gave me the keys to test drive a truck as long as I wanted to, answered every question I had (like 2 hours’ worth), and searched the computer system for the “unicorn truck” I was looking for. He even worked with the used car manager to make sure I wasn’t getting ripped off on the east coast (from non-affiliated dealer). At no time did I feel like I was being “handled” or rushed like lots of other dealers and dealerships do. My Dad, the most anti-dealership guy was impressed beyond words if you know how hard those people are to impress! Chase is also has a young family, so if you cant get ahold of him right away, its worth the wait! Thanks for such a positive experience Chase Paulson!

Chase is great to work with. We told him what we were looking for and he found us exactly what we wanted. This was our second vehicle we have purchased from Bernard's and I can say with confidence that we will be back in the future.